5 Step Process For Effective Meetings

For some, meetings are the most despicable aspect of their lives. They drain time off the day, bore individuals to diversion, and leave participants feeling frustrated. As the colloquialism goes, “meetings are basic when you prefer not to do anything.” And yet meetings can be vital for critical thinking, reporting, constructive collaboration, and brainstorming. So how do we ensure that each meeting we are a participant in is significant , has a constructive outcome that is of value? Follow this 5 step process to ensure every meeting achieves something of significance.

Pretty young woman making a decision with arrows and question mark above her head

Step One | Ask ‘Do we require a meeting?

Very regularly individuals set up meetings, when a phone call, a speedy coffee/tea break discussion or even an email could suffice. When choosing whether a meeting is really required consider the matter that is up for discussion, the multiple facets of that matter , the number of individuals to be included, whether the meeting is essential for relationship building, and solicit the individual inclinations and points of view of those included.
In the event that you decide to have a meeting, the following 4 steps will be significant.

Step Two | Preparation

There are 5 Ps to a successful meeting :


The main thing to consider when you choose to have a meeting is to satisfactorily answer the question why you are having it. A meeting to discuss points A-B-C is not an adequate motivation to have a meeting. You should be particular about who are the target participants in the meeting? What results do you have to achieve? What result are you looking for? What information are you seeking? What choices must to be made? If you can’t express a reasonable motivation behind the meeting, there ought to be no meeting!



Having chosen the motivation behind the meeting, you now need to decide the focus should be, i.e. what the plan will be. Without a motivation you’re in peril of winding up with a discussion fest, and talk in business in not cheap! Within the plan, plot to what extent you will require to discuss each point. This will then decide to what extent the meeting ought to proceed. HINT: this may come as an astonishment however meetings don’t need to happen in products of 30 minutes. If just 5 minutes are required, make it a 5 minute meeting. If 20 minutes are required, make it a 20 minute meeting. At this stage you ought to likewise need to choose who ought to be the meeting lead for every point that will be examined.


Now that you realize what needs to be addressed , you need to decide who should be there. This will then help you decide where the meeting ought to occur. The exact room that ought to be reserved for the meeting. You may likewise consider whether certain participants should be overseen/educated either before or after the meeting.

People and Place


This is about logistics and planning for the requirements in terms of equipment you need in the room, food for the participants, choosing whether the plan ought to be flowed up ahead of time, and if participants need to do any per-planning or meet some prerequisites preceding the meeting. As the meeting coordinator you ought to consider who, if required, will be in charge of taking the minutes of the meeting. Finally, it’s a smart thought to think ahead of any inquiries, concerns or issues that may emerge during the meeting and have suitable responses to handle these.


Step 3 | Meeting Set-Up

At the point of commencing a meeting, you may need to during the presentation clarify the reasons for the meeting taking place. This is imperative to ensure you are in control of the meeting and guarantee everybody is ‘on the same page’. Additionally it is also a time to fabricate compatibility amongst the participants. Meetings can also be extraordinary group building environments. A few ideas to accomplish this could be to recognize the latest achievements of the participants, share good news to the gathering, wish individuals for an up -coming birthday, work anniversary or special day.

Above all, this is the point in time when the reason for the meeting is sketched out, the plan secured and ratified by the participants and time limits for each transaction clarified.

Contingent upon the circumstance, you may need to cover demands concerning the utilization of cellular telephones, tablets, portable PCs and so on, how intelligent you expect the meeting to be, and regardless of whether freebees and leave-behinds would be made accessible.

Meeting Mangement

Step 4 | Meeting Management

Meeting and time administration are urgent to ensure the meeting’s targets are met, so be vigilant. As you advance through the meeting, make a note of key results/activities toward the end of every point on the agenda. HINT: It is vital to check for inquiries or concerns before moving to the next point. Also ensure that you have the buy-in from everybody in the group. This can forestall disabling detours down the track. Signpost when you proceed to the next point. If long examinations begin occurring that could derail timings, you have to either ask for them to happen at a different time, or re-assess the plan and concur meeting needs with the participants. Flexibility can be vital!

Step 5 | Meeting Commitments

Every meeting ought to have a recap of all the choices and activities that have been agreed. It should be verbally shared as to who is going to get what done and by when. These responsibilities ought to be incorporated into the minutes of the meeting and dispersed to all the participants as soon as possible after the meeting ends.

Use the meeting to take control and get the participants on the ‘same page’. Make sure you accomplish the targets you have set out to achieve and wrap up with itemized next steps.

business meeting

Prabha has over 30 years experience as an English teacher. She is also TEFL certified. She holds a doctorate in education from the University of Madras. Here, she shares the 5 step process for effective meetings.


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COMMUNICATION SKILLS – the what and why?


Do we know how to talk? Yes, if we speak and people understand us, that means we do know how to talk.
Well in that case, what are communication skills? If it is simply the art of talking in a way that people understand, what is there to learn in this art? Or why is it good or bad?


Several people have similar questions regarding communication skills. But it is important to understand that communicating effectively involves not only speech, accent and grammar, but also the right usage of tone, mannerisms, body language, rhetoric and many more. I do not use these terms to scare the learner. But these are terms that one should be aware of. This is where language trainers and soft skills trainers come in- to help the learner use the appropriate language for each situation and in an effective manner.

a young woman talking to herself on the tin can phone

What hampers learners from learning the correct language use, when some of their own peers do it better. Well, things like mother tongue and linguistic influence, and cultural diversity make a difference. There are a few linguistic factors that may actually help a teacher guide the the learner. But these factors are vital deciders in the language learning process.
So communication skills are a set of skills required by individuals for effective and impactful communication, irrespective of their profession, area of work , job profile etc. and yet prove to be a very decisive factor in ones’ career growth.

grammar cop

Dr Sunita Agrawal has over 15 years experience in teaching English to students with different backgrounds and requirements. She also conducts soft-skills workshops in corporate companies and mentors students appearing for the GRE, GMAT, TOEFL, IELTS and SAT examinations.


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Waiting for interview

25 Sample Questions For A Sales Interview.

Waiting for interview

1) What’s your assessment of the part of learning in deals?

Being stunned by this inquiry is an indication that you are not a long lasting learner, which is turning out to be progressively and increasingly essential in deals, nowadays.

2) How would you stay up with the latest in your business sector?

Regardless of the fact that the business sector you have applied for is very different from the one you were associated with , this will demonstrate your capacity to discover and stay up to speed with the latest.


3) Talk about a topic of your interest to me.

While this in fact isn’t a question, your answer to this question will help evaluate whether you are accommodating and open to new ideas and experiences.

4) What’s more terrible: not making amount each and every month or not having cheerful clients?

Contingent upon your organization’s objectives, either answer could be the right one. In any case, you should have convincing answers to back-up either choice.

5) How might you approach a short deals cycle uniquely in contrast to a long deals cycle?

Short cycles call for sales executives who can close rapidly, and long deals cycles require a significantly more watchful, customized approach. They’re definitely diverse, and you ought to perceive this.


6) When do you quit seeking a customer?

The right reply here will rely on an organization’s procedure. However all said and done, the more steady and tireless a sales executive is is willing to be, the better.

7) Who are you most open to offering to and why?

Your answer should portray a perfect purchaser.

8) What’s your minimum most loved part of the business process?

You need to be cautious answering this question. Your least loved part could be the most imperative part at the organization that you are interviewing for.

9) What propels you?

Cash, accomplishment, offering clients assistance with being #1 – there are a great deal of potential responses to this inquiry. What makes a smart response versus an awful one will rely on the organizational philosophy. If collaboration is an important philosophy at the organization and your respond saying you are propelled by competition, it is not going to help.

10) What is your definitive vocation goal?

Absence of development opportunities was one of the three main reasons that prompt a salesman to search for another occupation, according to a study by Glassdoor.com. So if you really want the job, your response should reflect the reality of the organization.


11) What are three descriptors a previous customer would use to portray you?

A consultative methodology is turning out to be progressively critical in present day deals. So use words like supportive, helpful etc.

12) How would you keep a grin amid a hard day?

Your response should reflect your disposition towards dismissal. Do you require time to shake off a repulsive discussion or on the other hand do you bob back promptly?

13) What made you need to get into deals?

Commission, while maybe part of the inspiration, is not an awesome reaction to this inquiry. So think through before you answer the question.

14) Have you ever had a losing streak? How could you have been able to turn it around?

Everybody has awful spells. When you claim you have never encountered a downturn, the interviewer will be cautious. Nothing’s the matter with a brief drop. Speak about how you have bounced back.

15) What do you think our organization/deals association could improve?

This inquiry fills two needs: it indicates the amount of exploration and research you did before the interview and it exhibits your imaginative speculation and entrepreneurial capacities.

16) In your last position, how much time did you spend developing client connections versus chasing new customers, and why?

Certain organizations look for individuals good at cultivating and chasing, yet pay special emphasis to persons who perform one of these assignments to the prohibition of the other. Both are imperative.


17) What’s your way to deal with taking care of client protests?

Planning to manage complaints as opposed to winging it is basic. So have a process or procedure in place.

18) Have you ever asked a prospect who didn’t purchase from you to clarify why you lost the arrangement? What did they say, and what did you gain from that experience?

Catching up on arrangements to figure out how to improve next time – win or lose – supports the chances of winning later on. A sales representative who takes an ideal opportunity to gain from both their victories and their disappointments will probably be an important addition to an organization.

19) What part does on line networking play in your offering process?

Social offering is turning out to be more critical in all commercial ventures. In case you have not utilized social channels to research prospects or search for leads before, ensure that you express your eagerness to learn.


20) What part does content play in your offering process?

It’s not a major issue if the salesman doesn’t effectively impart and connect with content on on line networking accounts, however you ought to in any event need to begin doing it.

21) How would you explore prospects before an assemble or conference? What data do you search for?

Failure to utilize LinkedIn to research customers is not a suitable choice in today’s business surroundings. Guarantee that hopefuls are hunting down individual shared traits notwithstanding proficient data so they can tailor their correspondence however much as could reasonably be expected. Investigating organization trigger occasions would be the cherry on top.

22) Have you ever dismissed a prospect? Provided this is true, why?

Offering to everybody and anybody regardless of the possibility that a businessperson knows it’s not in the prospect’s best advantage is a formula for debacle. Ensure your competitor is al right with dismissing business if the potential client isn’t a solid match.

23) What are some of your most loved things to ask prospects?

Salesmen today ought to be making inquiries more than making pitches. Open-finished inquiries that help a sales executive completely comprehend a prospect’s needs are tantamount to gold.

24) What’s your interpretation of joint effort inside a business group?

Joint effort may be less imperative at a few associations than others. Yet having unwilling team members won’t likely make wonderful colleagues. Also their uncooperative state of mind will make information sharing difficult.

25) If you were employed for this position, what might you do in your first month?

The response to this inquiry doesn’t need to clear you out. Nonetheless, you ought to have some kind of activity plan to get up and running. Regardless of the amount of training that an organization gives, it is always great to have a self-starter.


John Netty has over 15 years experience as a trainer in the hospitality Industry. He not just trains learners to speak & communicate better in The English Language but also imparts the appropriate etiquette , life skills & attitude. Here he shares a few questions that you may be asked in a sales interview.

John Netty

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10 tips to take your Business Writing to the next level.

Main Picture

Compelling business writing could offer you the assistance required to win that million-dollar contract, acquire advancement, resolve a debate, or produce a huge increment in new business leads. Poor business writing, then again, can never be fixed; it can make you lose business to your opposition and even cost you your occupation. Here are 10 tips to enhance your business writing abilities:

Know your target audience:
Before you write, ensure you know who your intended interest group is and what particular result you’d like to accomplish. In the event that it’s a vital business correspondence, take five minutes to envision yourself in the shoes of the beneficiary and envision what the present individual’s reality is. The more thought and research you put into comprehending your intended interest group and how you can help them, the more intense and viable your business writing will get to be.

Dart on Target and People

Use Active voice:
Use a solid, dynamic voice rather than an indifferent, uninvolved voice. “The meeting motivation could be examined further” is latent. “We should talk about the meeting plan” is dynamic. Express certainty and conclusiveness in your business interchanges.

Use a conversational tone:
Write in a conversational tone as opposed to being excessively formal and bureaucratic,unless you’re keeping in touch with an administrator or somebody who favors custom. Know the people you write to! Regardless of the fact that you are writing a piece that will be read by a few thousand potential customers, make your writing as welcoming and individual as could reasonably be expected. You can achieve this by keeping in mind one particular individual whom you picture as a perfect client. Compose your piece in view of this one individual and you will decidedly draw in a huge number of customers who will feel that you are composing specifically to them!

Use third party endorsements to talk about your organization:
Supplant overstatement with strong certainties and respectable testimonials. Rather, utilize an actuality, for example, expressing that the President of a main affiliation positioned your organization with the most elevated quality score out of 500 affirmed organizations.

Don't Complicate

Don’t complicate:
Avoid using acronyms that you use internally in your organization and popular expressions. While they may appear to be adorable and sharp to you, it’s exceptionally irritating to a bustling official who has a heap of reports and proposals to read.

Talk about advantages to the customer:
Change over item highlights into advantages. Instead of explaining product features, tell the customer how each of those features are going to help or influence his life.


Read out your report to edit:
Try not to depend on editing all your vital business reports from your PC desktop. Print out your report and read it so everyone can hear. On the off chance that you experience any ungainliness in discourse it implies you have to re–write your piece to make it more conversational and stream better. You will also be able to spot grammatical mistakes and blunders that your PC spelling and linguistic check project would not have identified.

Understand what intrigues your audience:
In writing a business letter or business proposition, it is indispensably essential to compose from your client’s point of view and what will intrigue them.

Make the point: Business writing is altogether different. Try not to wind or escape into colorful phrases. Compose the most imperative point you need to make in the primary sentence.


State the Call to Action clearly:
Be clear, succinct, and to the point. Guide customers by including a particular invitation to action: “click on the connection to get your unique report” or “ring me to set a no–cost 15 minute meeting.”

Could you envision the rush and fervor of driving a rocket–fast, cobalt blue Porsche 911 Turbo as it whisks you to your destination? A well–written article or report can be similar to that Porsche and produce a huge amount of new business in a fraction of the time with more fun!


Rajeev is one of the most sought after teachers on LearnSocial. He is a passionate trainer with training experience across several corporates in India. He strives to make the whole learning experience engaging and relevant to the learner. Here, he shares some tips on taking your business writing skills to the next level.


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Harper Lee – The Who, What, and Why.

Harper lee
A few of you must be wondering what the whole fuss about, Harper Lee is? You must have picked up a few facts from all the obituaries you have read. Just in case you have missed it, Harper Lee is the author of one of the most famous novels of Modern American Literature – To kill a Mocking Bird. She is probably, one of the very few authors who were world famous with just one book to her credit. Yes, she was a woman, in case you did not get that straight. Harper Lee is her pen name. She was born Nelle Harper Lee on April 28, 1926, in Monroeville, Alabama, USA.

The novel gained immediate acclaim. It won the Pulitzer Prize for Fiction in the year 1961. The novel is based on autobiographical incidents and anecdotes from Ms. Lee’s childhood spent living in Monroeville, Alabama, USA.


It is based on an incident that happened near her small town, where two African American men (a father and son) were falsely convicted of killing a white store-keeper. The main character in the novel, Atticus Finch, a lawyer is based on her own father who defended the accused in the court of law. The novel was liked very much for its delicate portrayal of racial prejudice among adults through the eyes of two children Scout and Dill (based on Ms. Lee and her childhood friend Truman Capote).

Why is the book important?

The book gained a lot of attention for its portrayal of racial prejudice and bias among the adult population and the judiciary, especially in small-town southern United States. It was published at the height of the American Civil Rights Movement of 1954-68, whose goal it was to end racial segregation and discrimination of African Americans. The Civil rights Movement also strove to secure legal recognition and federal protection of the citizenship rights of the African American people as enumerated in the Constitution and federal law. The novel is a great way to understand the social underpinnings of small-town southern USA during the period of the Civil Rights Movement. It was and is still used as a book to open conversation about civil rights among teenage students in American schools.

It is not too late, if you have not read it yet. Harper Lee’s sole claim to fame could well be your starting point, on a journey of reading, learning and improving your English. It could just be the first step towards discovering many more classics!

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4 skills you will be tested for in the preliminary test.

Blog 2

Quantitative Aptitude

It includes basic numerical ability, problem solving and reasoning skills. It is a basic skill that you will be tested for in almost all kinds of competitive examinations and preliminary tests. Questions range from basic numerical ability and arithmetic, to percentage analysis, graph and table reading, categorization and analysis.
You would need to brush up on all your high-school mathematics. Most of us would be able to tackle these questions, given time. But in most of these tests, time is of essence and in short supply. So you need to really work on your speed. They want to test how fast you can arrive at the correct answer. The only way one can get better at this is through practice. As they say, practice makes a man perfect!

Logical reasoning
This would include Syllogism or descriptive word puzzles, where a set of statements are made with several conclusions following them and you will be asked to identify the only correct conclusion that can be made. Finding the pattern in a series, identifying a pair with the same analogy as the given pair, de-constructing the code used to encode a set of English words, making the correct deductions based on a small passage and many more such questions will be part of the logical reasoning section.

This section tests your logical thinking ability. Given the time, most people will be able to answer correctly. But as these tests are used as an elimination or selection process, time will be in short supply. Practice is the only way to come out tops and progress to the next stage of the selection process.

English vocabulary
This section is open to various permutations and combinations. It can include grammar, synonyms, antonyms, homophones, correction of sentences, fill in the blanks with the correct words, reading comprehension, précis writing, e-mail writing, essay/short passage writing and many more.

The only way you can do well in this section is to keep building your vocabulary over time. It will not happen by rote learning of a few meanings of words. Start with reading an English newspaper daily. Slowly move to small novels. Also start watching English programs on television. And start speaking in English. It will help you at the personal interview stage. The earlier you start focusing on your English skills, the better. There are a whole lot of resources available online that help you improve your spoken English. You can also take one-on-one English classes at LearnSocial.

Test of general knowledge/current affairs
For this again rote learning of facts will not help. Reading an English newspaper daily will help you in multiple ways. It will improve your general knowledge and help you get a better understanding of current affairs across the globe. It will help present you as an informed person. It is not a necessary part of the preliminary test always. But it is important that you are aware of what is happening around the world. It will be handy to take part meaningfully in group discussions that are current affair based. And some times during the interview, you may be asked to respond or give your opinion on a current affairs topic, as an icebreaker. If you are in the know of all the details of the issue or event, you will be able to give an appropriate and informed response instead of just mumbling. This will improve your chances of being noticed and selected for the next round of the selection process.
This is the usual skill set that a person is tested for. But based on the requirements of the organization and the job that you have applied for, there may be a few other skills or competencies that you may be tested for. Prepare yourselves based on the particular requirements of the job. Research the web to know more about the tests, specific requirements, sample tests, practice tests of various organizations. The web is a treasure trove of information and resources.

Do not wait till you receive your qualifying examination certificate in hand to start your preparation. You will be best prepared and your efforts most effective and successful when you start your preparations well in advance. Don’t look at the preparation as just a goal to be reached. Cherish the journey of preparation, as all the skills that you acquire will stick with you over the years and will enrich your personality.

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How to crack your first job interview?

How to crack your first job interview?

The preliminary test

The first job interview is usually a process rather than a one-step event. The preliminary test is the first in the process of elimination. It is a test of your knowledge of the subject, usually your ability to apply what you have learnt rather than your memory. Make sure you are thorough with your concepts and their application. If you have been lazy throughout, this is the time to dust those books and get to the grind! A whole lot of sample test papers and questions are available online. These give you an understanding of what an organization looks for in its future employees.

The group discussion

The next step is the Group Discussion or GD. This is again an elimination process, where recruiters try to separate the grain from the chaff. Your ability to interact with your peers and put across your point of view in a logical, clear and concise manner is under the scanner. So is your ability to convince or arrive at a consensus. They are not interested in people who are rigid, shout down others, and disrespectful of the other’s point of view. Good listening skills will add to your performance.

Most of the topics for the group discussions are based on current affairs or topics that tend to raise strong emotions. Think before you start talking. Make sure you have a valid point to make and add to the discussion. Do not repeat yourself or paraphrase what others have already said. Back up all your statements with logical evidence or facts that complement your statement.

The personal interview

The next and final stage is the personal interview. Things you should carry to the interview include:
• A well written resume listing all the activities that you were a part of during your time at the university/college/institute, both academic (projects, seminars, paper presentations) and extra-curricular (debates, quiz contests, cultural events, sports)
• Copies of the project work undertaken
• Copies of seminars and papers presented
• Certificates to support your claim of wins or participation in various extra -curricular events

When you attend the interview, make sure your dress is neat and crisp. Decide on styles, colors and outfits that complement your personality. At the same time, ensure the colors you choose are not loud and the outfits and styles too casual or outlandish. Even if it is mandatory to dress formal, make sure your personality shines through.

Body language

At this stage of the selection process, you are under minute scrutiny. Usually the interview is carried out by a panel. Body language will include how you enter the room, shake hands, sit, answer questions, eye contact and many more. Make sure you enter the room by asking permission, give the panel a firm hand-shake, seek permission to sit and take your seat.

There are some things you can definitely expect the panel to ask. They will ask you to introduce yourselves, to talk about your strengths and weaknesses, things that you are proud or ashamed of and lessons that you may have learnt from those incidents and many more such questions. You may also be questioned on your subject. If you are not sure about something accept it. Do not try to bluff your way through the interview. You will be pulled up for it in no time. When asked a question, first think of what you want to say and then begin your answer. Don’t be in a hurry and don’t give one word answers. At the same time, make sure you are making relevant conversation. Some of these interview questions are also available online. A glance will help you know the qualities they seek in their future employees.

This blog is to give you a brief idea of the selection process. Each of the components will be dealt with in-depth in the future. Do let us know through the comments, if you need more clarification about any particular aspect and feel free to share any questions you may have. We will try to address them either through our future blogs or reply back to your comment.

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