5 Step Process For Effective Meetings

For some, meetings are the most despicable aspect of their lives. They drain time off the day, bore individuals to diversion, and leave participants feeling frustrated. As the colloquialism goes, “meetings are basic when you prefer not to do anything.” And yet meetings can be vital for critical thinking, reporting, constructive collaboration, and brainstorming. So how do we ensure that each meeting we are a participant in is significant , has a constructive outcome that is of value? Follow this 5 step process to ensure every meeting achieves something of significance.

Pretty young woman making a decision with arrows and question mark above her head

Step One | Ask ‘Do we require a meeting?

Very regularly individuals set up meetings, when a phone call, a speedy coffee/tea break discussion or even an email could suffice. When choosing whether a meeting is really required consider the matter that is up for discussion, the multiple facets of that matter , the number of individuals to be included, whether the meeting is essential for relationship building, and solicit the individual inclinations and points of view of those included.
In the event that you decide to have a meeting, the following 4 steps will be significant.

Step Two | Preparation

There are 5 Ps to a successful meeting :


The main thing to consider when you choose to have a meeting is to satisfactorily answer the question why you are having it. A meeting to discuss points A-B-C is not an adequate motivation to have a meeting. You should be particular about who are the target participants in the meeting? What results do you have to achieve? What result are you looking for? What information are you seeking? What choices must to be made? If you can’t express a reasonable motivation behind the meeting, there ought to be no meeting!



Having chosen the motivation behind the meeting, you now need to decide the focus should be, i.e. what the plan will be. Without a motivation you’re in peril of winding up with a discussion fest, and talk in business in not cheap! Within the plan, plot to what extent you will require to discuss each point. This will then decide to what extent the meeting ought to proceed. HINT: this may come as an astonishment however meetings don’t need to happen in products of 30 minutes. If just 5 minutes are required, make it a 5 minute meeting. If 20 minutes are required, make it a 20 minute meeting. At this stage you ought to likewise need to choose who ought to be the meeting lead for every point that will be examined.


Now that you realize what needs to be addressed , you need to decide who should be there. This will then help you decide where the meeting ought to occur. The exact room that ought to be reserved for the meeting. You may likewise consider whether certain participants should be overseen/educated either before or after the meeting.

People and Place


This is about logistics and planning for the requirements in terms of equipment you need in the room, food for the participants, choosing whether the plan ought to be flowed up ahead of time, and if participants need to do any per-planning or meet some prerequisites preceding the meeting. As the meeting coordinator you ought to consider who, if required, will be in charge of taking the minutes of the meeting. Finally, it’s a smart thought to think ahead of any inquiries, concerns or issues that may emerge during the meeting and have suitable responses to handle these.


Step 3 | Meeting Set-Up

At the point of commencing a meeting, you may need to during the presentation clarify the reasons for the meeting taking place. This is imperative to ensure you are in control of the meeting and guarantee everybody is ‘on the same page’. Additionally it is also a time to fabricate compatibility amongst the participants. Meetings can also be extraordinary group building environments. A few ideas to accomplish this could be to recognize the latest achievements of the participants, share good news to the gathering, wish individuals for an up -coming birthday, work anniversary or special day.

Above all, this is the point in time when the reason for the meeting is sketched out, the plan secured and ratified by the participants and time limits for each transaction clarified.

Contingent upon the circumstance, you may need to cover demands concerning the utilization of cellular telephones, tablets, portable PCs and so on, how intelligent you expect the meeting to be, and regardless of whether freebees and leave-behinds would be made accessible.

Meeting Mangement

Step 4 | Meeting Management

Meeting and time administration are urgent to ensure the meeting’s targets are met, so be vigilant. As you advance through the meeting, make a note of key results/activities toward the end of every point on the agenda. HINT: It is vital to check for inquiries or concerns before moving to the next point. Also ensure that you have the buy-in from everybody in the group. This can forestall disabling detours down the track. Signpost when you proceed to the next point. If long examinations begin occurring that could derail timings, you have to either ask for them to happen at a different time, or re-assess the plan and concur meeting needs with the participants. Flexibility can be vital!

Step 5 | Meeting Commitments

Every meeting ought to have a recap of all the choices and activities that have been agreed. It should be verbally shared as to who is going to get what done and by when. These responsibilities ought to be incorporated into the minutes of the meeting and dispersed to all the participants as soon as possible after the meeting ends.

Use the meeting to take control and get the participants on the ‘same page’. Make sure you accomplish the targets you have set out to achieve and wrap up with itemized next steps.

business meeting

Prabha has over 30 years experience as an English teacher. She is also TEFL certified. She holds a doctorate in education from the University of Madras. Here, she shares the 5 step process for effective meetings.


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COMMUNICATION SKILLS – the what and why?


Do we know how to talk? Yes, if we speak and people understand us, that means we do know how to talk.
Well in that case, what are communication skills? If it is simply the art of talking in a way that people understand, what is there to learn in this art? Or why is it good or bad?


Several people have similar questions regarding communication skills. But it is important to understand that communicating effectively involves not only speech, accent and grammar, but also the right usage of tone, mannerisms, body language, rhetoric and many more. I do not use these terms to scare the learner. But these are terms that one should be aware of. This is where language trainers and soft skills trainers come in- to help the learner use the appropriate language for each situation and in an effective manner.

a young woman talking to herself on the tin can phone

What hampers learners from learning the correct language use, when some of their own peers do it better. Well, things like mother tongue and linguistic influence, and cultural diversity make a difference. There are a few linguistic factors that may actually help a teacher guide the the learner. But these factors are vital deciders in the language learning process.
So communication skills are a set of skills required by individuals for effective and impactful communication, irrespective of their profession, area of work , job profile etc. and yet prove to be a very decisive factor in ones’ career growth.

grammar cop

Dr Sunita Agrawal has over 15 years experience in teaching English to students with different backgrounds and requirements. She also conducts soft-skills workshops in corporate companies and mentors students appearing for the GRE, GMAT, TOEFL, IELTS and SAT examinations.


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Waiting for interview

25 Sample Questions For A Sales Interview.

Waiting for interview

1) What’s your assessment of the part of learning in deals?

Being stunned by this inquiry is an indication that you are not a long lasting learner, which is turning out to be progressively and increasingly essential in deals, nowadays.

2) How would you stay up with the latest in your business sector?

Regardless of the fact that the business sector you have applied for is very different from the one you were associated with , this will demonstrate your capacity to discover and stay up to speed with the latest.


3) Talk about a topic of your interest to me.

While this in fact isn’t a question, your answer to this question will help evaluate whether you are accommodating and open to new ideas and experiences.

4) What’s more terrible: not making amount each and every month or not having cheerful clients?

Contingent upon your organization’s objectives, either answer could be the right one. In any case, you should have convincing answers to back-up either choice.

5) How might you approach a short deals cycle uniquely in contrast to a long deals cycle?

Short cycles call for sales executives who can close rapidly, and long deals cycles require a significantly more watchful, customized approach. They’re definitely diverse, and you ought to perceive this.


6) When do you quit seeking a customer?

The right reply here will rely on an organization’s procedure. However all said and done, the more steady and tireless a sales executive is is willing to be, the better.

7) Who are you most open to offering to and why?

Your answer should portray a perfect purchaser.

8) What’s your minimum most loved part of the business process?

You need to be cautious answering this question. Your least loved part could be the most imperative part at the organization that you are interviewing for.

9) What propels you?

Cash, accomplishment, offering clients assistance with being #1 – there are a great deal of potential responses to this inquiry. What makes a smart response versus an awful one will rely on the organizational philosophy. If collaboration is an important philosophy at the organization and your respond saying you are propelled by competition, it is not going to help.

10) What is your definitive vocation goal?

Absence of development opportunities was one of the three main reasons that prompt a salesman to search for another occupation, according to a study by Glassdoor.com. So if you really want the job, your response should reflect the reality of the organization.


11) What are three descriptors a previous customer would use to portray you?

A consultative methodology is turning out to be progressively critical in present day deals. So use words like supportive, helpful etc.

12) How would you keep a grin amid a hard day?

Your response should reflect your disposition towards dismissal. Do you require time to shake off a repulsive discussion or on the other hand do you bob back promptly?

13) What made you need to get into deals?

Commission, while maybe part of the inspiration, is not an awesome reaction to this inquiry. So think through before you answer the question.

14) Have you ever had a losing streak? How could you have been able to turn it around?

Everybody has awful spells. When you claim you have never encountered a downturn, the interviewer will be cautious. Nothing’s the matter with a brief drop. Speak about how you have bounced back.

15) What do you think our organization/deals association could improve?

This inquiry fills two needs: it indicates the amount of exploration and research you did before the interview and it exhibits your imaginative speculation and entrepreneurial capacities.

16) In your last position, how much time did you spend developing client connections versus chasing new customers, and why?

Certain organizations look for individuals good at cultivating and chasing, yet pay special emphasis to persons who perform one of these assignments to the prohibition of the other. Both are imperative.


17) What’s your way to deal with taking care of client protests?

Planning to manage complaints as opposed to winging it is basic. So have a process or procedure in place.

18) Have you ever asked a prospect who didn’t purchase from you to clarify why you lost the arrangement? What did they say, and what did you gain from that experience?

Catching up on arrangements to figure out how to improve next time – win or lose – supports the chances of winning later on. A sales representative who takes an ideal opportunity to gain from both their victories and their disappointments will probably be an important addition to an organization.

19) What part does on line networking play in your offering process?

Social offering is turning out to be more critical in all commercial ventures. In case you have not utilized social channels to research prospects or search for leads before, ensure that you express your eagerness to learn.


20) What part does content play in your offering process?

It’s not a major issue if the salesman doesn’t effectively impart and connect with content on on line networking accounts, however you ought to in any event need to begin doing it.

21) How would you explore prospects before an assemble or conference? What data do you search for?

Failure to utilize LinkedIn to research customers is not a suitable choice in today’s business surroundings. Guarantee that hopefuls are hunting down individual shared traits notwithstanding proficient data so they can tailor their correspondence however much as could reasonably be expected. Investigating organization trigger occasions would be the cherry on top.

22) Have you ever dismissed a prospect? Provided this is true, why?

Offering to everybody and anybody regardless of the possibility that a businessperson knows it’s not in the prospect’s best advantage is a formula for debacle. Ensure your competitor is al right with dismissing business if the potential client isn’t a solid match.

23) What are some of your most loved things to ask prospects?

Salesmen today ought to be making inquiries more than making pitches. Open-finished inquiries that help a sales executive completely comprehend a prospect’s needs are tantamount to gold.

24) What’s your interpretation of joint effort inside a business group?

Joint effort may be less imperative at a few associations than others. Yet having unwilling team members won’t likely make wonderful colleagues. Also their uncooperative state of mind will make information sharing difficult.

25) If you were employed for this position, what might you do in your first month?

The response to this inquiry doesn’t need to clear you out. Nonetheless, you ought to have some kind of activity plan to get up and running. Regardless of the amount of training that an organization gives, it is always great to have a self-starter.


John Netty has over 15 years experience as a trainer in the hospitality Industry. He not just trains learners to speak & communicate better in The English Language but also imparts the appropriate etiquette , life skills & attitude. Here he shares a few questions that you may be asked in a sales interview.

John Netty

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10 tips to take your Business Writing to the next level.

Main Picture

Compelling business writing could offer you the assistance required to win that million-dollar contract, acquire advancement, resolve a debate, or produce a huge increment in new business leads. Poor business writing, then again, can never be fixed; it can make you lose business to your opposition and even cost you your occupation. Here are 10 tips to enhance your business writing abilities:

Know your target audience:
Before you write, ensure you know who your intended interest group is and what particular result you’d like to accomplish. In the event that it’s a vital business correspondence, take five minutes to envision yourself in the shoes of the beneficiary and envision what the present individual’s reality is. The more thought and research you put into comprehending your intended interest group and how you can help them, the more intense and viable your business writing will get to be.

Dart on Target and People

Use Active voice:
Use a solid, dynamic voice rather than an indifferent, uninvolved voice. “The meeting motivation could be examined further” is latent. “We should talk about the meeting plan” is dynamic. Express certainty and conclusiveness in your business interchanges.

Use a conversational tone:
Write in a conversational tone as opposed to being excessively formal and bureaucratic,unless you’re keeping in touch with an administrator or somebody who favors custom. Know the people you write to! Regardless of the fact that you are writing a piece that will be read by a few thousand potential customers, make your writing as welcoming and individual as could reasonably be expected. You can achieve this by keeping in mind one particular individual whom you picture as a perfect client. Compose your piece in view of this one individual and you will decidedly draw in a huge number of customers who will feel that you are composing specifically to them!

Use third party endorsements to talk about your organization:
Supplant overstatement with strong certainties and respectable testimonials. Rather, utilize an actuality, for example, expressing that the President of a main affiliation positioned your organization with the most elevated quality score out of 500 affirmed organizations.

Don't Complicate

Don’t complicate:
Avoid using acronyms that you use internally in your organization and popular expressions. While they may appear to be adorable and sharp to you, it’s exceptionally irritating to a bustling official who has a heap of reports and proposals to read.

Talk about advantages to the customer:
Change over item highlights into advantages. Instead of explaining product features, tell the customer how each of those features are going to help or influence his life.


Read out your report to edit:
Try not to depend on editing all your vital business reports from your PC desktop. Print out your report and read it so everyone can hear. On the off chance that you experience any ungainliness in discourse it implies you have to re–write your piece to make it more conversational and stream better. You will also be able to spot grammatical mistakes and blunders that your PC spelling and linguistic check project would not have identified.

Understand what intrigues your audience:
In writing a business letter or business proposition, it is indispensably essential to compose from your client’s point of view and what will intrigue them.

Make the point: Business writing is altogether different. Try not to wind or escape into colorful phrases. Compose the most imperative point you need to make in the primary sentence.


State the Call to Action clearly:
Be clear, succinct, and to the point. Guide customers by including a particular invitation to action: “click on the connection to get your unique report” or “ring me to set a no–cost 15 minute meeting.”

Could you envision the rush and fervor of driving a rocket–fast, cobalt blue Porsche 911 Turbo as it whisks you to your destination? A well–written article or report can be similar to that Porsche and produce a huge amount of new business in a fraction of the time with more fun!


Rajeev is one of the most sought after teachers on LearnSocial. He is a passionate trainer with training experience across several corporates in India. He strives to make the whole learning experience engaging and relevant to the learner. Here, he shares some tips on taking your business writing skills to the next level.


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The remarkable instructor community at LearnSocial

One of the major cornerstones of a successful E-learning marketplace is a strong instructor community. We pride ourselves on having industry immersed experts who bring to the table their immense knowledge and skill. LearnSocial works on the principle of providing its learners with the top class training they seek. We put our instructors through rigorous assessment to ensure only the well versed industry experts are available to satiate the learning requirements of each learner. Our primary aim is to give the learners a comprehensive and in-depth understanding of the course so that they come out ready for the on-job challenges.

Our instructor community works with the goal of a collaborative relationship, where the instructors come with a passion and desire to give their learners a wonderful learning experience. Their primary motivation in teaching their courses is giving their learners the best possible resources to garner new and relevant skills. They aim to see their wards as industry ready workers and make them go getters who are smart and skilled. They definitely do not mind going above and beyond the regular teaching rigor to help the learners in any way they can. With all their know-how, they design the course in a manner which is most useful to the learners and ensure that there is enough practical teaching along with the drudge of theoretical concepts. They understand the needs of the learners and are open to feedback on points of improvement, if any.

They are from diverse academic and professional backgrounds and are knowledgeable in the applications of their skills. Each of our instructors has a different teaching methodology and style and brings a novelty with them. But what they all have in common is that their sessions are very interactive and engaging. They adapt as per the class requirements and ensure no one loses interest at any point. This translates to better understanding of the concepts, enabling the learners to complete the course successfully. Their proficiency enables them to maintain high standards of teaching practice.

Having worked in reputed MNCs, they have a practical approach and are efficient in teaching the core concepts. They are abundantly aware of the industry standards and requirements, and are well equipped to impart their know-how of the field in an engaging and efficient method. They have worked on several top notch real time projects and have seen how their technology actually works in the real world. In fact we have instructors who are highly sought after, as some of them have written and published books for renowned publishing houses and there are some who have pioneered the technology they are teaching. Some of them are corporate trainers who coach several professionals of various high profile companies.

While they teach, they also learn. They learn how to be flexible in their instruction, how to make sure the learners are getting what they seek, and how to make the entire experience beneficial. Their competence has given rise to many a success story where the learners swear by the instructor’s capability and knowledge.

Be a part of our revolution and log on to LearnSocial to reach out to us.

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How Big Is Big Data?

What is Big Data?  
Big Data is a term used to describe the availability of data & exponential growth; structured, unstructured & multi structured. It’s playing a vital role for all kinds of businesses irrespective of their size. More accurate data may lead to more accurate analyses, more accurate analysis may lead to more accurate decision making & more accurate decision making may help in improvising operational efficiencies, cost reductions, risk mitigation & so on. Earlier times, decision was taken by an organization on the basis of Gut Feeling but now organizations rely on the historical data to make better decisions. This has given more importance to big data.

In 2001 research report by Gartner, analyst Doug Laney articulated the definition of Big Data as 3vs which is still used to define Big Data –

  •  Volume (increasing amount of data)
  •  Velocity (increasing speed of data in & out)
  •  Variety (different formats of data, range of data types & sources)

Why Big Data Matters to You?

Organizations now have various mediums & sources to collect the data but they don’t know what to do with that data. Even if they know what to do with that data, they don’t know what technology to use for big data processing & analyzing. It is rightly said, that earlier times organization’s problem was how to collect data, then a time came when the problem was how to store that collected data & currently the problem is what to do with the collected and stored data. How to make every bit of data collected count? This is the major question that organizations ask themselves.

Talent pool in India!!!

When we talk about the required talent pool that organizations are looking for, we don’t have a huge no. of people who know Big Data Analytics & the required knowledge of advanced technologies for Big Data. Since, Big Data space is evolving & more and more organizations are practicing it, we expect more requirement will be needed in the near future in this domain.

Source – Analytics India Magazine

The right mix of a professional with excellent analytical skills & hands on experience with advanced technology like Hadoop, R, MongoDB & so on is what organizations are looking for. According to latest McKinsey report, more than 2,00,000 data scientists will be needed by the industry (2014-2016). Also, according to a report published in 2011 by McKinsey & Co., U.S. could face a shortage by 2018 of 140,000 to 190,000 people with “deep analytical talent” and of 1.5 million people capable of analyzing data in ways that enable business decisions. Almost same is the requirement across the globe for this era of Big Data.

This Big is Big Data!!!!!

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